Ensure Reliable Printing: Protect Your Business from Counterfeit Consumables

Genuine Printronix products ensure quality, safety, and compliance.


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Why Counterfeits are Dangerous


Counterfeiting is a crime. Fake products fund criminal networks and expose your business to legal risks. Printronix uses a mix of IP rights, including patents, trademarks, and design rights, to differentiate its products.


Poor Quality

Fading, smudged labels, and wasted materials that compromise professionalism.


Printer Damage

Clogged printheads, sensor errors, and premature hardware failures.


Health Hazards

Exposure to toxic inks causing respiratory and skin issues.


Financial Loss

Voided warranties, downtime, and higher replacement costs.



How to Spot Counterfeit Printronix Consumables


Verify Your Source

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  • Purchase only from authorized distributors

Check the Price

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  • Be cautious of unusually low prices they often signal counterfeit products

Inspect Packaging & Labeling

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  • Ensure the Printronix logo appears on the outer carton, carton & cartridge label
  • The correct country of origin is Malaysia – not China
  • Check for a valid "Best Used By" date

Check Holographic Security Label

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  • Genuine cartridge & spool ribbons include a holographic label

Confirm the Embedded Chip

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  • Genuine cartridge ribbons include an embedded chip to optimize ribbon life and print quality

Assess Print Quality

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  • Watch for signs of poor performance such as faded prints, smudging, or clogs, which may indicate a counterfeit


Why Choose Genuine Printronix?


Quality & Reliability

Precision-engineered ribbons deliver consistent, industrial-grade performance


Cost Efficiency

Longer lifespan with optimized chip control reduces total cost of ownership


Legal Compliance

Maintain valid warranties and avoid fines or enforcement risks


Sustainability

Support ethical sourcing and reduce environmental harm



Industry-Wide Enforcement


Printronix collaborates with other printer manufacturers, the ICCE, local authorities and INTERPOL to combat counterfeiting through coordinated raids, prosecutions, and the shutdown of illegal operations.




Report Suspected Counterfeits

Email: anticounterfeit@printronix.com
Phone:  +91-22-4158 5555 / +91-22-4158 5500